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If you've been in business very long Wholesale Joe Thomas Jersey , you've likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one that's going to 'shut your business down? because they conjure up in their minds that you might have breeched your privacy policy, or the one that takes complete advantage of your money-back guaranty. My favorite has to be the one that calls and screams vulgarities into the phone for apparently no reason.

It doesn't happen often, but if you're going to be in business Wholesale Jim Brown Jersey , you will run across some nut cases from time to time. Some can be diffused, some can't. That's just the way things go in business.

There are some simple techniques for dealing with irate customers without burning yourself an ulcer over them and without telling them you hope they get cancer and die!

Here are some tips you may find useful?

1. Don't take it personal

There is one thing that almost all nasty customers have in common. They try to attack you on a personal level. Name calling is not unusual. When you take it personal, you are likely to get into a yelling match with the customer which resolves nothing and only stands to make things worse. Try to diffuse the situation ? kill the anger with kindness so to speak. If that doesn't work, ask them to contact you again once they have calmed down and are willing to speak reasonably. Refuse to speak with a customer in an irate state. You don't have to put up with abuse ever.

2. Don't overdo the ?customer is always right? concept

In customer service training you will always hear that the customer is always right. While that is true to some extent Wholesale Zane Gonzalez Jersey , sometimes they are just flat wrong. You should always try to accommodate a customer within reason, but do not allow that concept to go too far.

3. Realize it isn't always your problem

Sometimes people just have a bad day and are looking for someone to take it out on. A hateful, ugly customer is often one of these people. If you listen to their ranting and raving, then respond kindly telling them you understand their frustration and you want to work with them to come to a resolution Wholesale Howard Wilson Jersey , you will often diffuse the anger and uncover the rational human being beneath it.

4. Don't fall for fear invoking bluffs In customer service some business people tend to do anything to avoid the potential harm of a threat even if it means losing money or giving in to irrational demands. When you are threatened, consider the validity of the threat. Do you really think someone is going to pay thousands of dollars in attorney fees to sue you over a low dollar transaction? Likely not. Again, do what you can to accommodate within reason but don't give in to unsubstantiated threats.

5. Be prepared to decide whether or not a customer relationship is worth salvaging

You've heard it said that one happy customer tells one person about your business while an unhappy customer will tell 10 or more. Undoubtedly, word of mouth can be the best or the worst exposure for your business. This is the very basis of the 'the customer is always right? concept. Of course it is best to salvage a customer relationship if you can Wholesale Emmanuel Ogbah Jersey , but again, do so within reason.
The Truth About Weight Control, Food And Getting Fat Health Articles | August 26, 2011

It is interesting that when you look at pictures of generations past it seems that everyone was thin. In most old pictures you are hard pressed to find nearly anyone that is even slightly overweight much less obese Wholesale Larry Ogunjobi Jersey , so what has changed?
It is interesting that when you look at pictures of generations past it seems that everyone was thin. In most old pictures you are hard pressed to find nearly anyone that is even slightly overweight much less obese, so what has changed?

More than any other time in recent history, people are beginning to be concerned with the food they are consuming and what is actually in the food. The evidence that will support such a question is due to the fact that the more health conscious people are, they still are losing the battle to keep the weight off Wholesale David Njoku Jersey , so there has to be another problem area that is making obesity a commonality in the collective population.

Previous generations enjoyed butter by the stick, meat and dairy products by the wagon load as well as mashed potatoes smothered in gravy sauce and bread by the loaves without the hint of a pound of weight gaining ground in the waist area. Why then is obesity and being overweight becoming a health nightmare for many people who are truly trying to get healthy but with depressive results and no good answers? Many suspect that the problem is due to the many chemicals that makeup most all the food being consumed by the masses. Could it be that all the food we were taught was bad for us did actually generate good health back then? Who among us wouldn't rather eat chemical free fried chicken, grilled steaks, eggs Wholesale Jabrill Peppers Jersey , biscuits and gravy to regain some lost health?

For a long time now the federal government has been telling us what to eat, what labels to look at when it comes to nutritional values, and how many calories to consume. But all this is not adding up to a healthier America but an unhealthier one with more disease and more cancer then has been seen in generations past.

The real truth is beginning to show that the so called healthy choices that include diet drinks replacing regular ones, or choosing margarine instead of real butter is causing some very disturbing reactions by the body because the additives are so foreign Wholesale Myles Garrett Jersey , it doesn't know how to process these foreign substances that are being added to improve the shelf life, taste and look of the foods. The real research is showing beyond debate that consuming artificial food replacements is taking American c. Cheap Wholesale Jerseys Cheap Jerseys Online Cheap Jerseys Wholesale Cheap Jerseys China Free Shipping Cheap NFL Jerseys China Cheap NFL Jerseys China Cheap Authentic NFL Jerseys Cheap NFL Football Jerseys Cheap NFL Football Jerseys Cheap NFL Jerseys Wholesale