Running a successful business takes a lot of energy and there are so many areas that as a business owner you need to pay attention too.
It's not enough to spend heaps of time Cheap Tre Boston Jersey , money and resources into getting buyers for your goods and services and then leaving those clientscustomers to their own devices.
If you want to work less, have more time and make more money one very important aspect you have to take care of on an ongoing basis is nurturing those people who are prepared to spend their money with you.
You cannot afford to take their money, sell the goods or perform the services and then hope they will call you when they need too.
The Hairdresser
A couple of weeks ago I visited my hairdresser for my regular appointment. Now I have been loyally going to this hairdresser for at least 2 years, approximately every six weeks.
On this particular occasion there were a couple of clients having their hair coloured and the owner and another assistant were fawning over three kittens which had kindly been supplied by the local vet.
Apparently the vet was looking for a good home for the kittens and John,the owner and another staff member were going to take them home. The kittens were staying the afternoon at the salon for the benefit of their new owners (my hairdresser and his assistant).
So here we were in an upmarket salon Cheap Ricky Seals-Jones Jersey , with three kittens running around and the staff paying more attention to them than the clients.
The second incident that occurred happened after I had my hair washed. I was left sitting in a chair waiting whilst John who is my hairdresser casually took his time looking at another client's holiday photos. That wasted at least 5 minutes. (Some people may not be bothered about having their time wasted, but unfortunately for John, I wasn't one of them).
When he finally comes over, instead of asking me how am I going, or commenting about the condition of my hair Cheap Gabe Holmes Jersey , he proceeds to tell me all the details about his life (as he usually does) and is so focussed on himself he was oblivious to the fact that without people like me (a paying client), he wouldn't be in business.
It doesn't end there. The final straw came when his mobile phone rang in the middle of my haircut. With no apology or saying to me "excuse me, I must take this call ", he answers the phone and wanders off for another 5 minutes.
By this time I was ready to explode. Instead, being the cool Cheap Justin Pugh Jersey , calm and collected person that I am (sometimes), I took some deep breaths and vowed I would never go there again.
How Much Money Do You Lose?
As a regular client who had an average spend of $110 every six weeks (that's for a colour and cut), I would be worth around $900 a year plus any product I would buy.
And that's another thing, John often complained about not having enough income, yet he never trained his staff how to sell additional products. People (particularly women) would readily purchase shampoos Cheap Markus Golden Jersey , conditioners, gels etc. if his staff would proactively recommend it.
They only sold product by default, when a client mentioned they had run out or asked questions. I was one of those clients who asked questions about the various products and was ready to buy, except they were always out of stock! (See how being disorganised affects your income!)
Focus on What Counts
Being a great hairdresser, accountant Cheap D.J. Humphries Jersey , coach or anything else for that matter doesn't automatically mean your clients will continue to invest their money with you.
You have to pay attention to them by being proactive in looking after them and not reactive when they complain.
In fact most people will not tell you if they are unhappy with your goods or services, they will just take their business elsewhere. They'll also spread the word by telling other people about their experiences with you thereby damaging your reputation and potential for future clients.
The Final Word
Look at how your business is run. Survey your clients and find out how they really find your goodsservices, customer care, follow up service etc. After all, wouldn't they know how good you really are? You and your team may think you're great but it's what your clients think (and pay for) that counts.
It would also be worthwhile investing in a great book by Keith Abraham entitled "Creating Loyal Profitable Customers' - 47 ways to turn your customers into passionate purchasers (available from our office for only $24.95 plus $5 postage).
So don't delay. Get yourself organised so that you have time to focus on what really counts.
Betting On Horse Racing and Managing Your Money ? Part Three Sports Articles | April 18 Cheap Robert Nkemdiche Jersey , 2009
After covering an article on the importance of betting on horses of value and not only on favorites, and another on the necessity of having a betting bank or structured staking plan when betting, I have decided to write an article about the mistakes that one usually makes while betting on horses. ?
This is the third in a series of articles on betting on horse racing profitably through sensible money management.
I have so far discussed why looking for value in horses, rather than just betting on favourites is so important. This was in the first article in this series.
Then, in the second article I emphasized the point that if you?re not using a betting bank Cheap Budda Baker Jersey , or you do not have a structured staking plan, then you are playing with fire. In short, this is a big mistake when betting on horses.
One Of The Biggest Mistakes You Can Make As A Punter
In this article, I am going to examine possibly the most common mistake that punters make when betting on horses. This is one that perhaps all of us have been guilty of doing at one point or another, as the temptation can often prove too great.
So which mistake is it that I am t. Wholesale Jerseys Free Shipping Wholesale Jerseys Wholesale NBA Jerseys Free Shipping Wholesale Cheap MLB Jerseys Wholesale Retro Jerseys Wholesale New NHL Jerseys Wholesale Nike NFL Jerseys From China Wholesale Throwback College Jerseys Wholesale Basketball Jerseys China Cheap MLB Baseball Jerseys